News from Karaca

KARACA CUSTOMS CONSULTANCY TAKES A SERIES OF MEASURES AGAINST THE SPREAD OF THE COVID-19
MEASURES WE ALREADY TAKE AGAINST THE SPREAD OF THE COVID-19 EPİDEMIC  AND INFORMATION ABOUT OUR CURRENT WORKFLOW  

 

As it is known, within the scope of effective struggle against the new Coronavirus (Covid-19), which deeply affects the whole world, a series of studies are being carried out and precautions are taken in our country. In this context, the studies, measures and instructions given by the regulatory authorities of our country are closely monitored by our company Karaca Customs Consultancy, and the necessary measures are handled in detail and implemented immediately.

Accordingly, the following measures have been implemented quickly and safely.

All of our personnel were informed promptly about Coronavirus (Covid-19) and the precautions that should be taken against the virus, and for the safety of our employees and customers, an enough amount of face shield with surgical mask, gloves and other disinfectants for our personnel were ensured, products were supplied and personal protective consumables were distributed to our office and field personnel in our headquarters and branches. Our work areas are disinfected against the risk of coronavirus, the surfaces in the work area, equipment and other items of the work environment are routinely cleaned by the cleaning staff, the workplace is ventilated at certain intervals, maximum attention has been paid to the use and cleaning of hygienic areas such as a washbasin, toilet, faucet, door, turnstile and currently all these practices are continuing regularly. Fever of our staff was measured regularly during the working hours, the measurements were recorded, and those with colds and fever were identified and sent to their homes for prevention purposes, allowing them to check and rest. All kinds of meetings and / or activities to be held in closed areas have been postponed to a later date, the seating arrangement within the company has been revised, and a suitable working model has been developed to ensure the social distance of employees throughout the workplace. In the early days of the epidemic, the number of employees eating at the dining halls at the same time was reduced, but the hot food service was stopped in the face of increasing and unavoidable epidemic risks, and instead, sandwiches and soft drinks were served in various packages in single packages. Immediately after making calls to stay home by public authorities within the scope of an effective fight against Coronavirus (Covid-19), the applicability of the HOME OFFICE SYSTEM has been checked by our managers for the institutions, companies, and personnel serving in the customs and logistics sector. Although its applicability is more challenging compared to other sectors, HOME OFFICE work has been carried out within our company to create a working order and to provide uninterrupted service to our customers, pilot implementation processes have been successfully carried out within our company and a large part of our staff has been made workable from home when necessary.                           

We would also like to point out that at the moment, we do not have any personnel with health problems related to the epidemic of COVID-19. In this extraordinary period, to provide quality and professional service to our customers, the regular processes in our company's workflow are carried out without interruption, our office and bonded areas personnel continue to work systematically and uninterruptedly, making every effort to perform their services as soon as possible.

If the current epidemic conditions in our country become more severe in the coming days and additional measures are taken by the authorities, additional measures will be taken by our company in parallel with the measures to be taken at the Customs and there will be no delay in customs clearance operations and transactions. We wholeheartedly wish that all these and similar measures, which have to be taken for the health of our country and the future of our country, have been adopted by all our people and that this process has been overcome with little damage in solidarity.

By saying health first, we thank you for your support and cooperation and we wish all our dear customers and employees, healthy days.

Regards,

Karaca Customs Consultancy

Karaca opened its 2nd office in the region in Tekirdağ /Çerkezköy after the Tekirdağ /Çorlu-ASB office

Karaca Customs Consultancy, which was opened to service to its valuable customers operating in Tekirdağ / Çerkezköy in 2013 and serving only 20 km (25 minutes) from Çerkezköy Customs Directorate, is within the scope of structuring targets for companies located in the region. / Çerkezköy Office has been put into service. Karaca Çerkezköy Office, which will continue its services under the head office, will serve in line with the needs of its customers located in the region.

After the Tekirdağ / Çorlu-ASB office, Tekirdağ / Çerkezköy office, which is the second office of Karaca in the region, is located very close to the Çerkezköy Customs Directorate, and many public institutions including the Food, Agriculture and Livestock Directorate. It is located at Fevzi Pasa Street, Kaynak Business Center, No: 9 Floor: 2 59500 Çerkezköy / Tekirdağ.

In order to provide better service to our valued customers, we continue our work without slowing down.

Karaca Customs Brokerage

“Effective communication between the personnel who follow the work in the customs and the (CSR) customer service representatives”

With the aim of maintaining and increasing customer satisfaction, maintaining and developing an effective communication environment between the personnel following customs works and transactions in the customs administrations / in the office and the import / export customer representatives working in the office, A training on “effective communication between customer representatives” was organized.

The training, organized by the Karaca Customs Consultancy training unit and held in the training center of our company, was attended by our training unit managers, personnel who follow customs procedures in the customs administrations / field and our import / export customer representatives.

The training was very productive and beautiful. It was very useful and educational for all participants.

We would like to thank our organizational unit managers for their contributions and for their participation in all participants.

Karaca Customs Brokerage

Karaca, headquartered in Istanbul, carries out its activities in İZMİR from the İZMİR-Alsancak office.

Karaca Customs Brokerage, headquartered in Istanbul, carries out its activities in İZMİR from the İZMİR-Alsancak office located in a location very close to the Izmir Customs Directorate and the port.

Karaca Customs Consultancy, which has been providing customs consultancy services for many years to distinguished institutions that shape the Turkish and World economy, in order to respond more closely to the demands of its valued customers located in İzmir,  has opened its branch office addressed Atatürk Caddesi, Dalyan Customs Business Center, No: 398 Alsancak/İzmir

Karaca Customs Consultancy, which continues its activities successfully without slowing down, is proud to bring its quality, experience and unconditional customer satisfaction oriented service approach to potential customers residing in İzmir and Aegean Region with its office and experienced staff located in a location very close to İzmir Customs Directorate and port.