KARACA headquartered in Istanbul draws attention with its comprehensive services.
KASTAMONU ENTEGRE, one of the HAYAT HOLDING companies, which is the world's largest player in the wood-based panel industry, will receive CUSTOMS AND FOREIGN TRADE CONSULTANCY SERVICES, including CONTINUING TRAINING, ON-SITE INSPECTION and YYS I AEO CONSULTANCY services, from our company KARACA as of 01.06.2024, as a result of a long research and study process. decided.
Kastamonu Entegre, one of Hayat Holding's two major group companies operating on a global scale, was founded in Istanbul in 1969 with 100% domestic capital to produce in the wood-based panel industry. Domestically in Gebze, Kastamonu, Balıkesir, Samsun, Tarsus and Adana; It has production facilities abroad in Romania, Bulgaria, Bosnia and Herzegovina, Russia and Italy. In the USA, the supply and logistics operations of wood chips are managed. Kastamonu Entegre, which has the title of "Italy's Largest Turkish Investor", is also Russia's largest MDF producer and exporter.
Kastamonu Entegre, which has been serving the sector for half a century with a total production capacity of 7.1 million m³/year of wood-based panels, is among the top 3 manufacturers in the world in each of its main product groups, MDF, chipboard, laminate flooring and door panels, in addition to being the sector leader in Turkey. With its innovative perspective, power, knowledge and experience in production, it exports to more than 100 countries on six continents, from China to America, from Australia to Canada.
Karaca, which carries out its activities with the aim of ensuring that its customers stay in the safe area and realize their self-control at the highest level, offers all customs and foreign trade consultancy services, including YYS I AEO consultancy services with at the highest.
Karaca Customs Consultancy, continues to make a difference in its sector in line with its growth targets, develops its portfolio with leading organizations and continues to produce the most suitable solutions for all the needs of its customers.
Karaca Customs Consultancy
KARACA CUSTOMS CONSULTANCY which is one of the leading companies in the sector with its long years of corporate experience, expert staff, branches and liaison offices spread throughout Turkey is proud to serve customs clearance services to ADEL KALEMCİLİK-FABER CASTELL. ADEL KALEMCİLİK-FABER CASTELL is as one of ANADOLU GROUP companies that is the largest stationery products manufacturer in Turkey and the nearby geography, inspiring the stationery industry with its innovative perspective and business partnerships.
Adel Kalemcilik, one of the Anadolu Group companies with its 51-year-long history, which started its journey with the opening of its factory in Kartal, Istanbul in 1969, consolidated its cooperation with Faber Castell, the world's oldest stationery company since its foundation, Adel Kalemcilik with a partnership with Faber-Castell in 1995, and has the newest stationery factory in Europe, is today Faber-Castell, Graf von Faber-Castell, Adel, Adeland, Atlas, Max, Panfix and Citizen branded stationery products produced and imported in Turkey with nearly 3 thousand 800 product types, as well as the Adeland brand and the world's leading licensed brands. It also carries out the marketing and sales of toy products. Adel Kalemcilik, which is the largest stationery products manufacturer in Turkey and the nearby geography in terms of both production quantities and product diversity, exports to more than 40 countries.
Karaca Customs Consultancy offers its customers the opportunity to follow the processes closely and receive detailed reports on all customs transactions with the service process tracking programs it has developed to provide quality and professional customs consultancy services; It continues to make a difference in the customs consultancy sector in line with the stable services it offers and its growth targets, continues to develop its portfolio with leading organizations and produce the most suitable solutions for all the needs of its customers.
Karaca Customs Consultancy
Customs procedures of the high-speed train line project, which is planned to be put into service in 2027 and will reduce the travel time between Ankara and Izmir to 3.5 hours, are carried out by Karaca Customs Consultancy.
Ankara-İzmir High Speed Train Line project, which will reduce the travel time from 14 hours on the Ankara-İzmir route to 3 hours and 30 minutes; In the words of the authorities; It will directly introduce the comfort of high-speed train to more than 7 million people living in Afyonkarahisar, Uşak, Manisa and İzmir provinces, and will further increase the population benefiting from high-speed train service.
And by bringing Manisa, Uşak and Afyonkarahisar provinces on the route closer to Ankara, it will increase the trade volume in the region and bring vitality to the economy.
With the completion of the Ankara-İzmir High Speed Train Project, in the first phase, there will be 8 daily reciprocal train services per year; with this project, It is aimed to save approximately 1.1 billion lira from items such as time, energy and maintenance costs.
KARACA CUSTOMS CONSULTANCY, which is rightfully proud of being involved in such a large project with its principled stance, systematic work, effective management and experienced staff; In addition to customs consultancy services to its customers, it also offers international and domestic transportation services with KARACA LOGISTICS, one of the group companies, and audit and consultancy services in the field of customs and foreign trade with KRC CONSULTANCY. It operates with the aim of making the unconditional customer satisfaction-oriented working approach the most important feature of the corporate strategy.
Karaca grup companies continue to create difference and value with the value-added services it offers.
Karaca Customs Consultancy
We as KARACA CUSTOMS CONSULTANCY for more than 20 years; we has been providing uninterrupted service to ECZACIBAŞI HOLDING's valuable establishment, Vitra, which holds the market leadership in Turkey in terms of bathroom and tile products.
KARACA CUSTOMS CONSULTANCY, which was awarded with the "Supplier Quality Award of 2002" in the service branch on the supplier meeting day organized by Eczacıbaşı Building Products Group- VitrA in 2002, continues its services with the same enthusiasm with its principled stance,
While thanking to all our customers and business partners for their trust in us, we promise to all of them "we will continue to Write Success Stories" with the awareness that we are strong together.
KARACA CUSTOMS CONSULTANCY
ELECTROLUX PROFESSIONAL, which carries out sales activities in 110 countries around the world and continues to work as the only company that offers solutions under the same brand in the field of food, beverage and laundry equipment with 11 production facilities in 7 different countries, will receive its customs consultancy services from KARACA CUSTOMS CONSULTANCY as of 2024.
ELEKTROLUX PROFESSIONAL, which sells its products in the field of food, beverage and laundry equipment in 110 countries and sets the pace of the sector with innovation and energy efficiency by focusing on its targets with group sales of 10 billion SEK; is one of the world's largest Commercial and Industrial Equipment Suppliers, creating the highest level of business value, leading the way in designing complete and integrated solutions that are easiest to use, maintain and service, ensuring high productivity and lowest costs.
Karaca Customs Consultancy offers its customers the opportunity to follow the processes closely and receive detailed reports on all customs transactions with the service process tracking programs developed to provide quality and professional service; It continues to make a difference in the customs consultancy sector in line with the stable services it offers and its growth targets, continues to develop its portfolio with leading organizations and produce the most suitable solutions for all the needs of its customers.
Karaca Customs Consultancy
Oyak Group, which operates in 24 different countries in six different continents around the world, has decided to receive AEO Consultancy Services from our company for all group companies holding the Authorized Economic Operator Certificate.
With this decision, KRC Customs Audit and Consultancy Inc., will provide AEO Consultancy Services to all companies of Oyak Group operating in 24 different countries around the world in the Mining, Metallurgy, Cement, Concrete, Paper, Automotive, Logistics, Finance, Chemistry, Food
Krc, who is currently carrying out the certificate update studies of Akdeniz Chemson, one of the OYAK institutions, has received AEO certificate on behalf of many domestic and foreign companies till now.
KRC Customs Audit and Consultancy Inc., fully gives AEO consultancy services with its experienced team, from the certificate application process to the delivery of the certificate, from the preparation of the update file to the preparation for the on-site monitoring audit.
We are always with you in every process related to AEO…
AEO I YYS Consulting Services
In addition to providing customs consultancy services to PERI, one of the world's leading manufacturers and suppliers of formwork and scaffolding systems, KARACA has diversified its services by providing domestic/international transportation services with its group company KARACA GLOBAL LOGISTICS.
Established as a family business in Germany in 1969, PERI serves its customers with fast and error-free services through its 9,400 employees, including 2,000 engineers and technical personnel, 160 warehouses, and 64 sister companies with representations in 100 countries worldwide.
KARACA, which takes pride in serving such a large organization and diversifying its services, not only provides customs consultancy and national/international logistics services to its customers today but also offers audit and consultancy services on customs and foreign trade issues through another group company named KRC DANIŞMANLIK
Operating with the aim of making customer satisfaction-oriented working approach the most important feature of its corporate strategy, KARACA continues to create value with its value-added services in the areas of customs consultancy, national/international logistics services, and customs audit services.
KARACA CUSTOMS CONSULTANCY
Karaca Customs Consultancy; It started to serve ORKA HOLDING, one of the most valuable companies in Turkey, which includes giant brands such as Damat Tween and D'S Damat.
ORKA HOLDING, which has created its own brands with 100% Turkish capital since the day it stepped into the men's ready-to-wear industry with the Damat brand in 1986, has become the center of men's fashion by transforming fashion into a lifestyle.
Today at more than 450 sales points around the world, with the brand Damat / Tween and D'S directs men's fashion.
Serving many national and international valuable brands, Karaca continues to expand its customer portfolio in many different sectors from textiles to chemistry, from pharmaceuticals to automotive. Being aware of the fact that such valuable organizations prefer Karaca as their solution partner, Karaca continues to increase its efforts to work for unconditional customer satisfaction.
Karaca Customs Brokerage
As of OCTOBER 2022, Karaca Customs Consultancy has started to serve CES Advanced Composite and Defense Technologies Inc., a valuable company of AÇIK HOLDING, which has made a name for itself with its investments in the Turkish defense industry and aviation sector.
Karaca Customs Consultancy, one of the leading companies in the sector with its long years of corporate experience, expert staff and service organization structure spread throughout Turkey, is proud and happy to serve CES, Turkey's highest capacity ballistic composite panel manufacturer.
Karaca Customs Consultancy, which offers its customers the opportunity to closely monitor the processes and receive detailed reports on all customs transactions, with the service process tracking programs developed to provide professional service, continues to make a difference in the customs consultancy sector.
KARACA with the stable services offers their customers has been continuing to expands its portfolio day by day and continues to develop and produce the most suitable solutions for all the needs of its customers.
Karaca Customs Consultancy
VEM İLAÇ, which is positioned as one of the most important representatives of domestic production and has been at the service of medicine for more than 20 years with its high quality and advanced technological products produced in many different treatment fields; decided to get foreign trade and customs consultancy services from Karaca Customs Consultancy after a long research and study process.
Vem İlaç, which has been operating in the health sector since 2000; It offers products used in many different treatment fields such as Nephrology, Chest Diseases, Gastroenterology, Pediatrics, Urology, Dermatology, Ophthalmology, Oncology, Cardiology and Cardiovascular Surgery, Intensive Care, Anesthesia, to the service of Turkish medicine.
Karaca Customs Consultancy, which serves corporate companies in every sector and scale by using all the opportunities offered by today's technology; In addition to customer satisfaction, it continues its pioneering role in the sector with its sensitivity on environmental and social issues.
Karaca Customs Consultancy
Karaca Customs Brokerage has continued to provide the following customs operations and services to its leader and valuable customers for many years.
Persons and institutions that receive customs clearance services from KARACA CUSTOMS CONSULTANCY have detailed information about the customs legislation and the developments in the implementation of these legislations besides customs clearance services, and by using this information timely and correctly, they gain a competitive advantage. It is clear that there will be no problems in customs procedures and practices in cases where effective information sharing is carried out and implemented in accordance with the requirements of the legal legislation.
Karaca Customs Consultancy, while providing customs consultancy services to its valuable national and multinational customers, simultaneously feeds and informs them in detail on customs and foreign trade legislation. Persons, institutions and organizations that receive service from a corporate firm, which is experienced in customs applications, does business in a planned, programmed, fast and trouble-free manner with the right information, documents, in accordance with laws and rules, also provide important contributions in terms of competitive advantage and efficiency.
As it is known, each country has its own legal infrastructure and specific practices in customs matters. International companies that want to invest in our country need product or sector-oriented cost and risk analysis in this sense, they want to have prior knowledge of our country's legislation and practices, to determine which customs regimes they will apply, and to design their infrastructure. In particular, the importance of legislative consultancy services emerges at this point. CUSTOMS AUDIT AND CONSULTING INC. is one of our group companies established to provide customs consultancy services to corporate companies, especially multinational companies that want to invest or trade in our country. With its experienced consultant and consultant staff, it has been successfully providing up-to-date customs and foreign trade legislation consultancy services covering the professional customs and foreign trade fields for many years to distinguished organizations that shape the Turkish and World economy.
The main topics under our consultancy services are as follows:
Consultancy Services regarding customs and foreign trade legislation and its applications HS Code Determination and Applications Consultancy Services Consultancy Services Regarding TSE / CE Tareks and Other Conformity Assessment Processes Customs Conflicts and Administrative Demurral Procedures Consultancy Services Abroad Undertaking Services Legislation Consultancy Services European Union – Turkey Common Legislation Consultancy Services Fight against Smuggling Legislation Consultancy Services Food and Agriculture SWS Legislation Consultancy Services Ministry of Health SWS Legislation Consultancy Services Investment Incentive SWS Consultancy Services Reconciliation Regulation Consultancy ServicesWe plan and manage all processes related to authorized liable status from end to end and ensure the continuity of your status.
Subsequent control refers to inspection of commercial documents and data regarding import or export transactions or subsequent trade activities of obligors in accordance with Article 73 of the Customs Code numbered 4458, after the delivery of the goods, at premises of obligors by customs Inspectors in order to determine the accuracy of the information declared to the customs authority. Subsequent control is conducted to determine whether the persons (real and legal) fulfil the obligations stipulated in the customs legislation and other relevant legislation. A company that is subsequently controlled is not only inspected with regards to customs duties, but in terms of origin documentation, tariffs and assets, any permits, accounting records, certificates of origin, production processes and compliance with requirements stipulated by regimes.
In order to avoid losses or criminal sanctions as a result of errors and shortcomings to be revealed in subsequent controls by customs inspectors which may not be corrected, it is highly recommended that foreign trade companies perform pre-control and inspections themselves and carry out preparatory work with a specialized audit company experienced in Pre- Control Inspection Services which prepares firms for subsequent controls.
KRC CUSTOMS AUDIT AND CONSULTANCY INC. one of our group companies, is an institution with a high experience and knowledge, which prepares its customers extensively for these audits, stands out in the sector with the services it provides
KRC Customs Inspection and Consultancy Inc. informs and guides its valued customers, who want to be prepared comprehensively in advance for the customs inspections to be made by the customs inspectors about the following topics checks and inspects the business processes in advance reports the results regularly and ensures trouble-free management.
In summary; foreign trade companies must,
Keep all correspondence related to foreign trade in the file and take into account whether license, royalty, commission fees in the contract content are taxes by adding in the value of the goods and whether there is relationship with the exporter company, The Certificate of origin, Form A, EUR 1 must be requested from the supplier in each import process. In case of necessity of declaration to customs not covered by exemption limits, you should contact a customs consultant to declare to the customs authority, before receiving the goods delivered to you by means of an overnight courier, It is not sufficient to declare the goods carried together with passenger as non-declared (usually foreign guest) goods with a VAT declaration No. 2 and it is required to be attentive about necessity of submission to the customs authority. The copies of the of international documents related to goods covered by declaration such as Bill of lading, CMR, truck carnet, ATA carnet must be kept, The original or the copies of the documents added to the declaration or specified in 44th box of the Declaration like commercial invoice, value declaration form, TSE conformity certificate, control certificate, certificate of origin, A.TR, Form A, EUR. 1 etc., must be kept, The invoice and receipts regarding the international and domestic carriage of goods, the insurance policies of the goods and, bank receipt, receipt etc. documents regarding the payment of goods and KKDF receipts should be kept, If a separate payment has been made for the containers and packaging of the imported goods, then this value must be declared in value declaration and the taxation should be done in this way, All payments made in relation to imported goods, price increase, advance, expense, refund or price arrangement should be stored in each import file on the basis of the declaration of information, The Commission and interest payment on the payment of the cost of the imported goods, or if an abnormal discount is made by the seller all these items must be taxed by inclusion in the value. The invoice amounts must be declared with the correct currency type and not to be declared with the low rate of corresponding currency type and CIF value shouldn’t be declared low, Companies should be very careful about GTIP, products carrying the same product codes should not be declared with different GTIPs, Buyer-seller relationship must be correctly declared, The documents added to the declaration should be considered, VAT rates must be declared correctly, the same items should not be declared with different VAT rates, Pay attention to price, weight, and quantity figures on invoices, The declaration of delivery forms should be considered carefully (payment of freight by buyer/shipper Company) Pay attention to the contents and declaration of the domestic expense items, Pay attention to validity periods and correct declarations of the AT.R and certificate of origin,In addition to the above-mentioned items, companies should pay attention to many other important details, otherwise they may face very high penalties, loss of time and prestige, and customs smuggling conviction.
KARACA CUSTOMS CONSULTANCY, representing successfully national and international valuable institutions regarding the foreign trade at customs offices and other connected public institutions and associations, has considerable experience and accumulation in demurrals for the technical, administrative and legal conflicts occurring during or before/after the process of fulfillment of the customs transactions of the wares between these institutions and the customs offices and in resolution/finalization of these.
With this experienced and accumulation earned in long years, KARACA CUSTOMS CONSULTANCY,
Primarily surveys the technical, administrative and legal conflicts faced with the customs offices by the risk control service formed within its organization and performs a conformity assessment, then as the result, prepares an assessment report related to the issue. Evaluating this assessment report prepared together with legal experts specialists in the field of customs and foreign trade legislation whom it worked with for long years as solution partners, it performs the necessary works to resolve or remedy these conflicts and risks that may arise due to various reasons efficiently and in the right way. In Karaca Customs Consultancy ultimate care is given especially in the matters of follow up of the durations for administrative demurrals and filing a case; all these durations and all other issues are recorded and followed digitally and all related parties are informed promptly on such and similar linked issues. The legal texts that shall provide the administrative and legal actions to be taken on time are designed and prepared in conformity to the Law in great accuracy and the works necessary for their application are performed with utmost care.PRECEDENTS (CASE LAWS) given by the Customs Administrations and/or Courts that are the living and actual evidences of the past activities, casting light on both lawyers and the other establishing elements of the justice, judges and prosecutors regarding the application of the law, are checked and followed up at a single center among the firm in Karaca Customs Consultancy and archived both in traditional and electronic media. The preliminary works, reconciliation, administrative demurrals, administrative case durations and procedures and similar transactions regarding the conflicts arising from the application of the customs and foreign trade legislation between the firms we provide consultancy services and the customs offices are performed in the light of these archived precedents (case laws), and also by the infrastructure established within the organization of Karaca, it is provided that our customers may personally follow up and check the entire legal process of the technical, administrative and legal conflicts they face with the customs offices and other linked institutions and associations.
Among the legal support services of Karaca Customs Consultancy, the following services are also available;
Assessment of the conformity of the transactions established by institutions related to the Customs and Foreign Trade legislation to the Customs, Foreign Trade and Exchange Legislation, and if discrepancies are detected, correction or removal of these transactions by an administrative decree or subjecting them to an administrative legal case, Making correction requests, demurrals at the customs offices, filing cases at tax courts and appealing court decrees at council of state level for the Customs Taxes and funds requested by the customs offices with the claim that they are not paid or paid in deficit during the import of the ware, Regarding the denunciations made against our customers with the claim that any one of the smuggling acts indicated in the Law of Fight against Smuggling no. 5607 has been performed, performing the necessary assessments and preparation of the defenses.In short, utilizing from the long years of knowledge and experiences of KARACA CUSTOMS CONSULTANCY has uncountable benefits regarding the protection of the businesses,remedying the victimizations and minimizing the costs.Karaca,accurately directs its esteemed customers in all the processes indicated above and experiences and have them experience the privilege of provision of professional Customs Consultancy and Foreign Trade Services.
Free Zones are areas that are within the political borders of the country that they are located, however, in terms of foreign trade tax and legislation, considered to be outside of the customs frontier.
Exemptions and incentives for industrial and commercial activities which are greater than the ones provided inside the country are provided in free zones.
The free zones in Turkey are a part of Turkish Customs Region however they are locations in which the goods which are not in free circulation are not subjected to any customs regime, which are considered to be outside of the Turkish customs region in terms of customs duty
In other words, free zones can be defined as locations in which legal and administrative regulations related to commercial, financial and economic areas in the country are not implemented or implemented partially, greater incentives are given for industrial and commercial activities and which are physically separated.
In 3218 numbered Free Zones Law, the main purposes for establishing and operating free zones are listed as;
To promote investment and production for export, To accelerate the entry of foreign investors and technology directly, To guide the businesses into export, To improve the international trade.In a broader frame, free zones are established;
To increase foreign capital investment and foreign trade, To ensure that domestic manufacturers supply inputs from the price in world markets and to contribute to their international competitive power, To promote the industries directed for export and to increase export, To increase the inflow of foreign currency, To create new job opportunities and to help with the solution of employment problem, To increase the economic standards by bringing advanced production and management techniques to the country from abroad.Free zones which, aside from the contributions they make to the economies of the countries that they are located in, provide a modern and developed investment environment with their flexible and contemporary administrative structures for companies which wish to turn towards foreign trade, are commonly being used as logistic centers for many years in our country and they increase their importance.
Even though their strategic importance and common implementation for many years, implementation unity in the relations of the companies in Turkey and companies established in free zones or in the relations of the branches in free zones and the headquarters in Turkey in many subjects could not be provided. Therefore, risky implementations are observed in companies which purchases or sells goods via free zones.
KARACA CUSTOMS CONSULTANCY, with its strong staff representing its advanced level of expertise and extensive experience in the field of free zones, informs its customers in detail about the Free Zone Practices applied in free zones.
Free Zone Customs Implementations Import into Turkey from Free Zones and the problems that are faced Issuing A.TR and EUR.1 certificates in Free Zones Funds Collected in Free Zones Warehousing in Free Zones Transit Trade in Free Zones Reporting price and other expenses for selecting Free Zone Assessment of Free Zones in terms of European Union and Exports to be Made to EU from this zonesAmong the uniq services of KARACA CUSTOMS CONSULTANCY, there are all procedures related to the preparation of the projects of the companies that want to operate in the regions, the application to the relevant Institutions and Organizations, obtaining the permits and licenses
Esteemed customers of Karaca Customs Consultancy can log in to the Online Customs portal and perform transactions like Digital Archiving, Declaration Inquiry, Warehouse Stock Product Report, Work Follow Up Report, Term End Transaction Follow Up, Internal Transaction Follow Up, Free Zone Stock Report, Document Projection Stock Report, Order Report, File Status Monitoring Report, Export Report According to the DIIB Number, HS Code Based Import Report, Legislation Search, HS Code Search and Tax Calculation.
The Inter-system Integration, Special reporting, Customer request, recommendation and complaints, Customer satisfaction analyses, Legislation E-bulletin are other interactive services given online by Karaca Customs Consultancy.
Digital Archive
Digital Archive System is a modern management information system that enables the electronic recording of document exchanges within the company and of the document traffic resulted from the business carried on with the customers, the acceleration of the work process, the determination of the blocked points, and the elimination of such points and in addition to all these features that directs document flow planning. This system not only increases the safety of information and documents, but also decreases the work load of both the company and the customers and helps stabilizing the work load balance and decreases the mutual costs as it fastens the work fulfillment process.
By using digital archiving system, the time for reaching to documents is decreased to minimum, the saving of time and labor is provided, it is unnecessary to reach the originals of the documents and the documents are prevented to get damaged. It takes a short time to find the documents you even forgot through this system and information sharing and institutional efficiency are provided by enabling more than one person to reach the same document at the same time.
Our customers can reach to the foreign trade transactions concerning the finalized customs transactions which have been digitally recorded and to all customs files and documents with different filtering options immediately via Karaca Digital Archive System, thus they can reach to their files and documents before they receive the customs documents.
Electronic Declaration Monitoring System
Through the hand-held computers and cell phones that our staffs have, information about our customers’ status of operations and declarations are instantly recorded on the web-based Declaration Monitoring System that we use and customers have the opportunity of accessing to Declaration Monitoring System online with their private passwords and usernames and concerned parties becoming able to monitor the declaration status instantly. Also, as it is possible to elucidate by e-mail on the system, declaration status can automatically be reported and conveyed via e-mails.
Integration between Systems
Fast workflow and informing in filing and billing processes are provided thanks to the integration between the systems that we provide between our customers and us. Integrations are applied through automatic declaration system and financial data transfer.
Special Reporting
Customer Representatives who are serving for Karaca, exchange information about the status of files with the managers and staff of Karaca Foreign Operations who pursue the customs procedures of declarations prepared and sent by the department of internal operation by using digital and computing environment at every moment of the day and send information reports to customers at every stage of proceedings. Our customers can see the content of all files which are in process, after process or waiting to be processed, clearly and concisely with this information reports which are sent twice a day automatically.
Requests Suggestions and Complaints of Customer
All kind of feedbacks such as requests, suggestions, complaints and thanks etc. can be sent online by filling out the Customer Feedback Form , notifications are evaluated as soon as possible by reaching the relevant department, processed and the necessary studies are initiated. Progresses and outcomes obtained during the study are shared with acceptor absolutely.
Regulation E-Newsletters
Regulation E-Newsletters have been used for years in all countries in which the internet is developed and become an indispensable marketing tool. Karaca send company news, innovations, changes and news about customs and foreign trade regulations to its customers by classifying them in sectoral and general terms thanks to its professional and expert personnel, and inform them about all kind of changes.
We increase the professional efficiency and productivity of our employees and business partners with the comprehensive Customs and Foreign trade trainings we organize.
Such services as Digital Archive, Electronic Declaration Monitoring System, Intersystem Integration, Special Reporting, Customer Demands, Suggestions and Complaints, Customer Satisfaction Analyses, Regulations E-newsletter are offered by Karaca Customs Brokerage with superior quality and technology as online.
Karaca Global Lojistik A.Ş., one of our group companies, which is accepted as one of the local pioneers in the field of International Transportation and Logistics Management by big manufacturers in Turkey and especially foreign trade companies that want to receive boutique services; provides all services with high reliability, from domestic road transport to air, sea and rail transport, from customs clearance to warehousing and supply chain management.
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