General Introduction

Karaca Customs Consultancy that the foundations were laid in 1991 and offers professional Customs Brokerage Services to national and international organizations have adopted customer satisfaction-oriented management mentality without sacrificing its quality philosophy in the 30-year period since its foundation. Karaca Customs Consultancy have made a point of establishing long-term relationships based on mutual trust and have won the praise and trust of its valued customers as a result of its effective and comprehensive services, principled, honest and systematic business. Karaca has a highly regarded customer portfolio consisting of national and international organizations and companies that are leaders of their sector and field of business.

Karaca Customs Consultancy, which has been audited by internationally recognized certification companies and proved that it meets the relevant Management Systems requirements, has been awarded the following Management System certificates.

  • ISO 9001 Quality Management System Certificate,
  • ISO 27001 Information Security Management System Certificate,
  • ISO 37001 Anti-Corruption Management System Certificate,
  • ISO 10002 Customer Satisfaction and Complaint Management System Certificate,
  • OHSAS 18001 Occupational Health and Safety Management System Certificate,
  • ISO 14001 Environmental Management System Certificate. 

Karaca Customs Consultancy has declared and committed to comply with the requirements of these documents under all circumstances and to continuously develop and improve these systems and conditions.

Within the scope of Interactive Customs Services, by logging into the Online Customs page from the website with special user codes and passwords,

  • All files and documents recorded in digital media, whose current and historical customs procedures have been completed, can be instantly accessed with different filtering options and images can be taken in PDF format,
  • Customs procedures can be followed using the electronic archive (e-archive) system,
  • Digitally recorded inward processing regime, temporary import regime, outward processing regime, collateral, standardization, registration, compliance, etc. documents can be followed,
  • Current accounts, invoices and receipts related to accounting and financial transactions can be displayed,
  • Within the scope of the file and document, all transaction items can be reported separately and many other reporting algorithms can be created.

Karaca Customs Consultancy, headquartered in Istanbul has been serving for many years with its liaison offices and professional team located close to the Customs Directorates affiliated to the below-mentioned Regional Trade Directorates.

  • In addition to all of the Customs Directorates affiliated to Istanbul Trade Zone Directorate,
  • West Marmara (TEKİRDAĞ),
  • East Marmara (KOCAELİ - İZMİT),
  • Uludağ (BURSA, ESKİŞEHİR),
  • Aegean (İZMİR, MANİSA),
  • Central Anatolia (ANKARA) 
  • Middle Mediterranean (MERSİN) 

Key features that distinguish KARACA from other Customs Clearance companies are listed below.

  • Expert Staff
  • Boutique Service Concept
  • A Business Model And System In Which Works Can Be Continued Without Being Dependent On Individuals, Corporate Knowledge Is Produced, Developed And Concentrated To Corporate Memory.
  • Technological Infrastructure
  • Compliance with Ethical Principles And Ethical Values
  • Fast Process Finishing And Problem Solving Capability
  • Serviceability In Different Locations
  • Service For Large-Scale Organizations
  • Working With Correct Timing Of Accounting And Finance Department
  • Pre-Control By Our Internal Audit Department for Post-Control By Customs Administration
  • Care For Protecting  Trade  Interests  And Legal  Rights  Of  Business Owner